Being Teen Friendly

A how-to guide for being teen friendly as a healthcare provider.

Posters and pamphlets posted on the walls with information that regards teens and parents
Display age-appropriate materials
Designate a separate waiting room for teens who are nervous
Provide one-on-one counseling for those who are uncomfortable sharing
Make contraceptives and condoms easily available for teens

Be friendly when a new patient comes in
Allow same-day appointments or walk-ins
Respect their privacy and guide them to a separate room if they do not feel comfortable talking at the front desk
Offer for any parents to stay in the waiting room while their child speaks to you privately
Discuss the privacy policies of the patient (HIPAA)
Respect their choices in decision making, guiding them to the direction of protection and preventative measures
Use inclusive terms when talking to them about their partners

Encourage them to come back for a check-up
Contact the patient (using their preferred method of communication) about actions plans, counseling, and lab results
Refer teen patients to a trusted provider
Encourage the patient to share with their friends what they have learned from the visit

Greet your patients when they are fully clothed; this shows that you care about consent
Ask your patients if it is okay to be touched before you perform a physical exam
Check in during the exam; ensure your patient that you are there for them if they have any questions or doubts. Always ask how the patient is doing and if they are feeling any discomfort
Stop if your patient says “no” or is uncomfortable; this shows that you are respecting their decision to further (or discontinue) the exam or conversation
Consent applies to birth control too; if your patient does not agree to be put on birth control, do not force them into the decision
Always get consent before performing an exam under anesthesia; explain why the process will be occurring and how the process will be followed through

Confidential + Free Care for Tulsa Youth