- Be friendly when a new patient comes in
- Allow same-day appointments or walk-ins
- Respect their privacy and guide them to a separate room if they do not feel comfortable talking at the front desk
- Offer for any parents to stay in the waiting room while their child speaks to you privately
- Discuss the privacy policies of the patient (HIPAA)
- Respect their choices in decision making, guiding them to the direction of protection and preventative measures
- Use inclusive terms when talking to them about their partners
