Question 1

Staff

Brittany McCulloch · Accepted Answer

Be friendly when a new patient comes in
Allow same-day appointments or walk-ins
Respect their privacy and guide them to a separate room if they do not feel comfortable talking at the front desk
Offer for any parents to stay in the waiting room while their child speaks to you privately
Discuss the privacy policies of the patient (HIPAA)
Respect their choices in decision making, guiding them to the direction of protection and preventative measures
Use inclusive terms when talking to them about their partners

Question 2

Staff

Brittany McCulloch · Accepted Answer

Be friendly when a new patient comes in
Allow same-day appointments or walk-ins
Respect their privacy and guide them to a separate room if they do not feel comfortable talking at the front desk
Offer for any parents to stay in the waiting room while their child speaks to you privately
Discuss the privacy policies of the patient (HIPAA)
Respect their choices in decision making, guiding them to the direction of protection and preventative measures
Use inclusive terms when talking to them about their partners

Staff